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Fact sheet: Quality health services Quality of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with evidence-based professional knowledge
Primary health care Primary health care is a whole-of-society approach to effectively organize and strengthen national health systems to bring services for health and wellbeing closer to communities
Quality of care - World Health Organization (WHO) Quality of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes It is based on evidence-based professional knowledge and is critical for achieving universal health coverage
Universal Health Coverage Universal health coverage means that all people have access to the full range of quality health services they need, when and where they need them, without financial hardship It covers the full continuum of essential health services, from health promotion to prevention, treatment, rehabilitation and palliative care
Integrated Health Services The department supports countries in moving their health systems towards universal health coverage, through equitable access to quality health services that are integrated, safe and people-centred across the care continuum The department also leads the WHO efforts on essential health services and systems during the COVID-19 pandemic
Health Systems Governance Health systems governance refers to the processes, structures and institutions that are in place to oversee and manage a country's healthcare system It manages the relationships between different actors and stakeholders involved in healthcare, including government agencies, healthcare providers, patients and their families, people and communities, civil society organizations and private
Human rights - World Health Organization (WHO) A human rights-based approach (HRBA) requires mainstreaming fundamental human rights principles and standards across health services and health system policies, including public health emergency preparation and responses They include: Non-discrimination and equality: This requires prioritizing the needs of those furthest behind to achieve equity
Health is a fundamental human right “The enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic or social condition” Almost 70 years after these words were adopted in the Constitution of the World Health Organization, they are more powerful and relevant than ever