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PolyAI : The worlds most lifelike voice AI agents AI you can trust 24 7 support and compliance certification to meet requirements in every industry — even the heavily regulated ones Security Integrations
About - PolyAI They met at Cambridge’s dialog systems group, part of the Machine Intelligence Lab at the University of Cambridge, a research lab focused on spoken dialog systems Their PhD work and tenures at Apple (Mrkšić), Google (Wen), and Facebook (Su) laid the groundwork for PolyAI’s conversational AI systems
Technology - PolyAI Our voice platform makes the best of spoken language technologies, speech synthesis, and a combination of retrieval and generative AI models to deliver voice-first experiences in any channel
Welcome to the PolyAI Help Center - Studio Your go-to resource for building, integrating, and optimizing conversational AI solutions Access guides, API references, and integration details and maximize the power of your PolyAI voice agents
PolyAI raises $50 million in series C round - PolyAI Our platform has all of the advantages of generative AI paired with a user experience that matches how enterprises actually build, deploy, and iterate in the voice channel It starts with smart workflows that can be used to design and launch incredible experiences
Conversational AI in Telecom - PolyAI Conversational AI integrates seamlessly with your CRM, billing, and ticketing systems through APIs It works alongside your existing tools to automate workflows, provide contextual responses, and route more complex issues to live agents
Conversational AI in healthcare - PolyAI AI agents for personalized healthcare Take appointments, answer FAQs, route phone calls and more with conversational AI agents Resolve over 50% of customer service transactions and consistently deliver your best brand experience
Integrations - PolyAI Humanlike AI agents must master three core skills: listening, reasoning, and speaking Read more
Transforming customer service with a new CX intelligence center - poly. ai Leveraging our voice-first conversational platform, PolyAI creates AI agents for voice, chat and messaging (including web chat, SMS and Whatsapp) that feel like talking with a real person Voice experiences are natural and lifelike, enabling customers to forget their past bad experiences with conversational IVRs and voicebots
Resources - PolyAI Every month, our voice AI experts host a live hour-long session to help you learn about PolyAI, customer-led voice assistants, and enterprise AI in general