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Help and Support | Qantas Find offers on Qantas flights across a range of Australian and international destinations Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more
View flight bookings made online - Qantas You can view your booking online before travel at Manage booking by entering your booking reference and last name Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1) Once you’ve retrieved your booking, you can: Update your contact
Fare rules and different fare types - Qantas When booking a flight on qantas com, you can find the fare rules by clicking on the fare name in the search results table You have the option to compare the rules of different fares for the same flight For bookings made through other channels: Contact your local Qantas office View conditions for oneworld round the world fares If you booked through a travel agent or third party, contact
The Qantas network and main destinations View our route maps for both Domestic flights International flights See our handy Airport Guides for information about the airports that we fly to, including maps, lounge locations and more Find inspiration for your upcoming trip with our Destination Guides
Contact Customer Care about Your Experience with Qantas Customer feedback, compliments or complaints play an important role in our continuous improvement process, so that we may provide you with exceptional service each time you fly with us If you would like to tell us about an experience with Qantas, you can provide your feedback via our Customer Care Form For out of pocket expenses please follow the below steps on the Customer Care Form to
Logging in to your Frequent Flyer account - Qantas The log in box will also appear when you visit any secure Frequent Flyer pages In the log in form, once you enter your last name, Frequent Flyer number, PIN and select 'Log in', a pop-up will appear to advise you that an SMS with a verification code has been sent to the mobile phone number you've registered with us View more information about our two-factor authentication process To login
Search Results | contact customer service Discover inflight dining options, entertainment, seat maps and more Fly away with complimentary food, drinks, entertainment, baggage and more included in every Qantas fare Search current timetable information for Qantas, QantasLink and Jetstar flights Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox Book and manage your trip with
Booking reference and where to find it - Qantas Your booking reference is a six character combination of letters and numbers; however it’ll never include a zero or a one You can find your booking reference in the confirmation email that was sent to you, your e-ticket receipt and in the Qantas App at the top of the trip page The below items can't be used to check-in: Your e-ticket number, this a 13 digit number starting with 081 Your
Contact us - Qantas Get in touch with our team so we can assist you in resolving your customer's query View contact us page here
Frequent Flyer tier benefits - Qantas We believe you should enjoy more rewards the more you fly, so we offer four levels of membership above the Bronze entry level - Silver, Gold, Platinum and Platinum One Each membership tier has particular benefits and the higher your membership level the greater your benefits and number of Qantas Points you can earn Find out more about the benefits and privileges for: Bronze Silver Gold