copy and paste this google map to your website or blog!
Press copy button and paste into your blog or website.
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Input Form:Deal with this potential dealer,buyer,seller,supplier,manufacturer,exporter,importer
(Any information to deal,buy, sell, quote for products or service)
Interaction Connect - Suicide Prevention Lifeline Choose your Interaction Center server There was a problem communicating with the server Check your server selection again, and contact your administrator if problems persist This is the Interaction Center server the application should connect to when you log on Contact your administrator if you don't know the name of your Interaction Center
Forward Calls to Your Remote Telephone Number Forward Calls to Your Remote Telephone Number Requirements: Your Phone Number Classifications-Forward Access Control rights determine which phone numbers you can use as forwarding numbers Note: CIC does not forward ACD-routed calls when you are in an Available Forward status If you will be away from your desk but accessible at another telephone number, you can forward your calls
Interaction Connect - Using the Toolbars Using the Toolbars The CIC client includes two toolbars: The Queue Control toolbar helps you manage telephone calls It appears in the My Interactions section The Directory toolbar simplifies working with contacts listed in user directories It appears on each directory view
Interaction Connect - E911 Emergency Call Alerts You receive an E911 Call alert when you call 911 from a station that has E911 Emergency Call Information verified and recognized by the E911 service provider This alert provides the details of your E911 call It includes links to the E911 service provider
Interaction Connect - Add Notes to an Interaction Add Notes to an Interaction Use the Interaction Notes sidebar in My Interactions to add notes to the currently selected interaction Note: If you add notes to a chat, the other chat participants do not see these notes However, these notes are visible to other CIC client users who are "Listening to" (monitoring) the interaction
Interaction Connect - Place a Call on Hold Place a Call on Hold You can place any connected call on hold Depending on the hold behavior your CIC administrator configures, callers on hold hear a combination of music and messages
Interaction Connect - Place a Chat Session On Hold Place a Chat Session on Hold You can place a chat on hold to free yourself up for other interactions When you place a chat session on hold, the CIC client may send you another phone call, email message, or chat session
Interaction Connect - Widgets Extensions Configuration Widgets Extensions Configuration Requirements: To configure Extensions, you need the Widget Configuration Master Security right For more information, see Widgets Extensions are add-ins created by your developers and added to a Genesys widget
Interaction Connect - Copy an alert Copy an Alert Requirements: See Manage Alerts You can create a new alert by copying an existing alert changing some of its parameters Note: You cannot change the previously selected Statistic group or Statistic definition in a copied alert To change these selections, see Add an Alert To copy an alert: