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What to do if your Xfinity TV or Internet is out If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center
Xfinity Planned Outages - Next Generation Network Construction You can check your Xfinity connection status or Comcast Business connection status at any time If you're having trouble with your Internet, simply restart your Gateway to get back online
Outage | Xfinity Community Forum Comcast should know full and well at the turn of the winter season, this region is affected by wind storms that occasionally result in power outages (thankfully, most are very brief of less than an hour, while the recent outage is among the longer)
Outage Map | Xfinity Community Forum I’m experiencing an outage too, and has been for hours; I’ located in the Halftrack Street area; not sure how far it is from the other customer, so yes, Xfinity’s customers in spotted areas are suffering outages today What’s going on with it?
How do I report an outage? | Xfinity Community Forum To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support"
Xfinity Neighborhood Outages Continue | Xfinity Community Forum The information provided through the Xfinity app and our status support page is the same us frontline representatives receive when it comes to details on local work We have a self-service option for credits needed due to service interruptions
Service outage refund | Xfinity Community Forum Service outage refund Our internet service has been out all day due to maintenance and service We are requesting a refund as this has been a serious inconvenience to working from home
Internet outage for myself and multiple neighbors since February 23 . . . Myself and several of my neighbors, who are all Xfinity customers, have not been able to use Xfinity internet since February 23 The outage coincided with a storm which knocked out electric power for a large part of my community
SW Houston Outage - Xfinity Community Forum The Xfinity Status Center, or Xfinity App will be the best place to check for any updates pertaining to a local service interruption You can also visit the Comcast Texas website for alerts, and updates