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Secure Provider Online Tool (SPOT) - FCSO The Secure Provider Online Tool (SPOT) is a free, web-based application for providers, billing services, and clearinghouses hosted through CMS' Identity Management (IDM) system, which provides access to an abundance of Medicare data SPOT has a direct help desk for free support along with many online resources and self-service tools
How to register for SPOT - FCSO • Billing services and clearinghouses are encouraged to use the SPOT Migration List template to request the conversion of multiple providers from your current non-portal submitter ID to your new SPOT submitter ID This enrollment option is only permissible when the provider has previously enrolled with your company for electronically billing
SPOT FAQs - FCSO If you have an IDM account and have submitted your SPOT access request, you will receive an email once your request has been approved or denied However, if you are unsure of the status of your SPOT access request, you may contact the SPOT Help Desk (855-416-4199 option 1) or email: FCSOSpotHelp@fcso com)
SPOT UG 3 Eligibility - FCSO • Each section of the SPOT Eligibility Report focuses on a different benefits category and includes the beneficiary’s information, the dates of service queried, and all the data returned by the query You may then save the report or print a copy to place in the patient’s file for easy reference
Requesting SPOT end user role - FCSO Implementation of the following requirements will help to ensure consistent and proper SPOT access for you so you can enjoy all that SPOT offers and will reduce disruption in your daily tasks • The sharing of user accounts is forbidden and is a direct violation of CMS’ security system requirements
SPOT user resources - FCSO Refer to our system status page for SPOT’s availability including current system status, regular maintenance times and any additional scheduled maintenance times First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current
IDM: SPOT access password help and access issues - FCSO For assistance, please contact the SPOT Help Desk at 855-416-4199 First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current
SPOT UG 2 Accessing SPOT - FCSO SPOT is organized based upon categories, which include Eligibility, MBI Lookup, Claims, Appeals, Claim Submission ERA, Submit Documents, Retrieve Documents, and Financial Information You may access any category by clicking on its corresponding tab label from the top menu options (see figure 6)
SPOT account updates and security - FCSO The SPOT enrollment form is needed with all required fields completed Select the ‘Add 837 claim submission’ box in the Type of Request section and fill in your existing SPOT Submitter ID and name This information can be found by clicking on “My IDM Account” while logged into SPOT
Tools center - FCSO SPOT offers registered users the convenience of online access to essential Medicare data; including: claim status, payment history, benefits eligibility information, MBI (Medicare beneficiary identifier) lookup, remittance advice details, status of medical review-related ADRs (additional documentation requests), and data reports