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Secure Provider Online Tool (SPOT) - FCSO The Secure Provider Online Tool (SPOT) is a free, web-based application for providers, billing services, and clearinghouses hosted through CMS' Identity Management (IDM) system, which provides access to an abundance of Medicare data SPOT has a direct help desk for free support along with many online resources and self-service tools
SPOT FAQs - FCSO If you have an IDM account and have submitted your SPOT access request, you will receive an email once your request has been approved or denied However, if you are unsure of the status of your SPOT access request, you may contact the SPOT Help Desk (855-416-4199 option 1) or email: FCSOSpotHelp@fcso com)
What Can SPOT Do For You – Eligibility and benefits information - FCSO SPOT gives you the ability to view claims status and patient eligibility information online, conduct detailed data analysis at the claim and provider levels, reopen claims to make clerical corrections on multiple lines, and submit redeterminations and additional development responses (ADRs) First Coast offers SPOT to providers at no charge
SPOT UG 3 Eligibility - FCSO • Each section of the SPOT Eligibility Report focuses on a different benefits category and includes the beneficiary’s information, the dates of service queried, and all the data returned by the query You may then save the report or print a copy to place in the patient’s file for easy reference
SPOT user resources - FCSO Refer to our system status page for SPOT’s availability including current system status, regular maintenance times and any additional scheduled maintenance times First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current
Contact center - FCSO Thank you for visiting First Coast Service Options' Medicare provider website This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community
Requesting SPOT end user role - FCSO Implementation of the following requirements will help to ensure consistent and proper SPOT access for you so you can enjoy all that SPOT offers and will reduce disruption in your daily tasks • The sharing of user accounts is forbidden and is a direct violation of CMS’ security system requirements
Tools center - FCSO SPOT offers registered users the convenience of online access to essential Medicare data; including: claim status, payment history, benefits eligibility information, MBI (Medicare beneficiary identifier) lookup, remittance advice details, status of medical review-related ADRs (additional documentation requests), and data reports
The SPOT: User Guide - FCSO Index page for the SPOT user guide First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current