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SPOT - FCSO What is SPOT? The Secure Provider Online Tool (SPOT) is a free, web-based application for providers, billing services, and clearinghouses hosted through CMS' Identity Management (IDM) system, which provides access to an abundance of Medicare data SPOT has a direct help desk for free support along with many online resources and self-service tools
What can SPOT do for you – Eligibility and benefits information SPOT gives you the ability to view claims status and patient eligibility information online, conduct detailed data analysis at the claim and provider levels, reopen claims to make clerical corrections on multiple lines, and submit redeterminations and additional development responses (ADRs)
How to register for SPOT - FCSO • Billing services and clearinghouses are encouraged to use the SPOT Migration List template to request the conversion of multiple providers from your current non-portal submitter ID to your new SPOT submitter ID This enrollment option is only permissible when the provider has previously enrolled with your company for electronically billing First Coast
SPOT user resources - FCSO Note: SPOT account users are approved by their organization’s designated approver If you are having issues being approved for a user account, please contact your approver directly For specific questions related to transactions within your account, please use the feedback form within SPOT
SPOT UG 3 Eligibility - FCSO Eligibility SPOT interfaces with the CMS HIPAA Eligibility Transaction System (HETS) to obtain eligibility information HETS is considered the authoritative source for beneficiary information Per CMS, “The HIPAA Eligibility Transaction System (HETS) is intended to allow the release of eligibility data to Medicare providers or their authorized billing agents for the purpose of preparing an
Add a SPOT role - FCSO Learn how to add a new role and access another organization in SPOT as either an end user or an approver These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT
Requesting SPOT end user role - FCSO Requirements for all SPOT users First Coast would like to inform you of the requirements for all Secure Provider Online Tool (SPOT) users Implementation of the following requirements will help to ensure consistent and proper SPOT access for you so you can enjoy all that SPOT offers and will reduce disruption in your daily tasks
SPOT user guide - FCSO Index page for the SPOT user guide First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current Therefore, this is a dynamic site and its content changes daily It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete
SPOT UG 2 Accessing SPOT - FCSO SPOT is organized based upon categories, which include Eligibility, MBI Lookup, Claims, Appeals, Claim Submission ERA, Submit Documents, Retrieve Documents, and Financial Information You may access any category by clicking on its corresponding tab label from the top menu options (see figure 6)