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Cisco SMARTnet contract Cisco SMARTnet Service provides the following device-level support: • Direct access 24 hours a day, 365 days a year to specialized experts in the Cisco Technical Assistance Center (TAC) • Extensive self-help support through Cisco’s online knowledge base, communities, resources, and tools
SmartNet is it worth it : r Cisco - Reddit What exactly is smartnet and is it worth the cost? I am looking to purchase some new 9300s and have the option to get smartnet I am fairly new to Cisco and would like to know what smartnet actually gives me Is Cisco like Poly where you have to have a warranty to get firmware updates?
DNA vs Smartnet : r Cisco - Reddit Smartnet provides entitlement to your minor and major software releases (IOS images), entitlement to Cisco TAC, and typically provides some type of RMA service level (8x5xNBD) for the switch itself
Cisco Smart Net SmartNet can include hardware replacements (RMA) in case of hardware failures The SLA you have depends on the level of service bought, for instance 24x7x4, which ensures you have a new device within 4 hours after the failed unit has been deemed faulty by TAC - the service level is valid 24 hours a day, 7 days a week
Catalyst 9K Smartnet : r Cisco - Reddit For general software updates, you need SmartNet That said, if there’s a security vulnerability in the software you are running you can reach out to TAC and request an upgrade Edit: As called out below, software upgrades for all versions are included in the 9ks with the licensing
Buckeye SmartNet Is It Worth It? : r toledo - Reddit Smartnet guarantees coverage like any mesh wifi system would, but that doesn't guarantee specific wifi speeds especially in an apt building The question is how much do you want to manage own versus what Buckeye would manage and is that worth it to you Whatever route you decide on make sure your modem is bridged if you get a mesh system
Trying to figure out if smartnet is required for updates Trying to figure out if smartnet is required for updates Hi all, We only have a few cisco devices and I'm trying to figure out if smartnet is required for software updates on switches When I look online everyone seems to say: Yes Smartnet is required for software updates
Cisco Smartnet maintenance contract SmartNet contracts can be a complicated beast to say the least But in general, they are support contracts for devices or software with different levels of support, software download access, and equipment replacement If you wanted to be able to call up Cisco TAC because you are having issues with configuration of a device or need technical support, you will need a SmartNet contract in order
Cisco SmartNet EOL lookup tool : r networking - Reddit Cisco now let's you search for SmartNet information, as well as EOS EOL information, based on serial number now with their Device Coverage Checker tool It even lets you upload a CSV
Cisco Nexus Renewals - What is ECMU? : r networking - Reddit Reviewing a Cisco SmartNet renewal, and noticed this time there are two tabs on the Excel sheet - SmartNet, and ECMU On this ECMU Tab, they are charging about $600 per license, per switch, per year, for our Nexus 9000 licenses I questioned our CDW rep, who said all Cisco licenses are "subscriptions" and this is our renewal