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What Is Quality? | ASQ Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
What is a Quality Management System (QMS)? | ASQ Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
Learn About Quality - ASQ Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
Excellence Through Quality | ASQ Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
10 Quality Basics | ASQ In an overview designed to give quality newcomers a glimpse of the knowledge they need to succeed, ten regular Quality Progress contributors write on 10 basic quality topics that are fundamentals essential to surviving in a quality role
History of Quality - Quality Management History | ASQ Learn more about the history of quality in the U S and throughout the world, including its medieval origins, how it impacted the industrial revolution, and its current applications, by visiting ASQ org