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What Is Quality? | ASQ Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
Learn About Quality - ASQ Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
Quality Resources | ASQ The world's most comprehensive collection of quality resources American Society for Quality’s Quality Resources is your one-stop online library of information related to quality
What is a Quality Management System (QMS)? | ASQ Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
The Quality 4. 0 Roadmap: Designing a capability roadmap toward quality . . . It consolidates fundamental Quality Management practices to promote sustained progress toward stages of advanced technological integration In each stage, the “Quality 4 0 Roadmap” highlights the necessary capabilities organizations need to develop and alerts them of potential pitfalls
About ASQ: Who We Are | ASQ ASQ is a global community of experts and the leading authority on quality in all fields, organizations, and industries
5S - What are The Five S’s of Lean? | ASQ 5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts 5S can be mapped into plan-do-check-act; define, measure, analyze, improve, and control; lean fundamentals; or lean House of Quality