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ABOUT PACIFIC CONSULTING GROUP For nearly four decades, Pacific Consulting Group has driven innovative, first-ever approaches to customer insights and experience—taking the practice of CX to new levels
THE PCG TEAM - Pacific Consulting Group At Pacific Consulting Group (PCG), we hear this often “We’ve been measuring our customer experience for years, but the numbers aren’t changing! Why not?”
Memorial Health System - pcgfirm. com Innovation at Paci!c Consulting Group, and leader of the CX Innovation Awards Committee for the Customer Experience Professionals Association (CXPA) In addition to providing quality care for patients’ physical well-being, health care facilities must also satisfy their emotional needs
Find a Career at Pacific Consulting Group Pacific Consulting Group (PCG) is a small, dynamic consulting firm specializing in customer experience research, analytics and modeling We use leading edge techniques to uncover what customers need and how they behave so our clients can decide where to focus improvements
Blue Cross Blue shield of MiChigan - pcgfirm. com inside view jun 2013 www contactcenterpipeline com Pipeline Articles By Susan Hash, Contact Center Pipeline Blue Cross Blue shield of MiChigan An innovative learning experience designed to help employees walk
We can work - pcgfirm. com To purchase paper reprints of this article, please contact Quirk's Editor Joe Rydholm at 651-379-6200 x204 or at joe@quirks com exciting for any researcher
Government Sector Consulting - Pacific Consulting Group Government Sector Pacific Consulting Group is a research and consulting firm specializing in performance improvement Our services include marketing research studies such as surveys and focus groups; customer experience and process improvement consulting; and analytical modeling