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Nordia We are the leading Canadian customer experience (CX) provider that connects Canada’s largest and most iconic brands to the people they serve Where personalized and digitally-enabled customer experience comes to life
Career - Nordia Want to be part of Team Nordia? A career is a journey, and Nordia offers chances, connections, and culture that will shape you into the person you are meant to be For the last 10 years in a row, over 80% of our team members would recommend us to their friends and family
Locations - Nordia 9 Customer Experience and Contact Centres in Canada (Montreal, Laval, Moncton, Toronto, Québec, Waterloo) and the Philippines (San Mateo, Taytay, Naga)
Culture — Nordia We are masters of bringing people and brands closer together We always live up to our values, and are driven by our genuine interest in creating meaningful connections We show up with authenticity to create powerful and trusting experiences so that everyone feels seen, valued, and heard
Executive team — Nordia Under his leadership, Nordia has become the leader for customer experience solutions in Canada, with an industry-wide reputation for unparalleled quality of service, including the lowest employee attrition and highest employee satisfaction in the industry
History - Nordia Nordia: 25 years and growing! Over the past 25 years, we’ve built our reputation on delivering exceptional customer experience for some of Canada’s largest and most iconic brands Founded by Bell and Excell Global Services in 1999, Nordia is the largest customer experience provider in Canada
Solutions - Nordia From a tailored approach to a fully integrated offering, we help brands adapt to the ever-evolving needs of their customers by combining people, process, and technology the right way Schedule a consultation
Our People — Nordia In the Spotlight: Geoffrey Guin – A Nordia talent living as an expat in the Philippines
Contact Us - Nordia Thank you for contacting Nordia One of our CX experts will get back to you in the next 24 hours
CX Insights — Nordia CX Best Practices Whether facing an economic downturn or striving to meet shareholders' expectations, business leaders often turn to cost-cutting measures to improve profitability Not all costs carry the same weight Some costs are good, while others are bad