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How to Speak with Actual FedEx Representative : r FedEx - Reddit Getting harder and harder to actually speak with a real person at Fed Ex Here's how to do it: Dial 800-463-3339 for customer service After you hear the automated voice, say "main menu," then say "technical assistance," then say "more options," then say "something else " That is the only way I got through to an actual person Took over half an hour to figure it out
how to get a human on the customer support line : r FedEx - Reddit After that, you need to stay on the line and the automated phone system will connect you to a live customer service agent from FedEx Hopefully Fedex will not read this post and change this way to reach an agent Welcome to the future
Getting through to a live representative : r FedEx - Reddit How do you get through to a live representative on the FedEx customer service line? I can call the main number and no matter what combinations of options I select, the automated system will eventually kick me off saying no more information is available
Is there a way to speak to a human being? : r FedEx - Reddit To speak to a customer service rep at FedEx, do the following: Call 1-800-463-3339 At the first prompt, say "Give me options" At the second prompt, say "More options" At the third prompt, say "Even more options" At the fourth prompt, say "It's something else" At the next prompt, do not say anything or enter your tracking number
Fedex Customer Service has become a complete joke. : r FedEx - Reddit I call them and apparently FedEx has now removed the ability for the contact centers to call the drivers The call centers never could call the drivers For one, what makes you think that the call centers have 1000's of driver's and employee's personal cell phone numbers? Kinda pointless to have GPS on the trucks then
Fedex Delivery Manager Refuses Address : r FedEx - Reddit Please try again later or contact FedEx customer service " Unfortunately trying again later doesn't work and FedEx customer service just tells you that the address in your FEDEX profile must match the one you're entering, which also does not work Gotta say, working with FedEx has been a consistently subpar experience for me
Why is FedEx customer service so dishonest? : r FedEx - Reddit Customer service agents don't have much more info on your package than what you can see online when you track it You are expecting too much of them if you ask them to explain the movements (or lack of movement) of your package (s) It's not like they have some kind of flow chart they can refer to that shows them the proper path every package is supposed to travel throughout the FedEx system
FedEx Customer Support = Non Existent : r FedEx - Reddit On Sunday So either the sympathetic customer service agent did something to flag the shipment, or the local FedEx center looked at the waybill and figured out that somebody in the chain had screwed up, and they decided to get it on its way