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The future of ITSM is agile - Atlassian In this guide, Atlassian and AXELOS (the author of ITIL® Foundation) have partnered to jumpstart your agile journey with ITIL 4 Based on the principles in ITIL 4, you’ll learn how to build a high-velocity service team through performance, culture, and practices
Che cosè ITIL? Principi fondamentali e best practice | Atlassian ITIL 4 si basa su una serie di principi pratici e universali che guidano le organizzazioni nella fornitura di servizi IT efficaci Questi principi aiutano le aziende ad allineare gli sforzi IT con gli obiettivi strategici, ad adattarsi ai cambiamenti e a massimizzare il valore degli investimenti IT
Incident Management: Processes, Best Practices Tools | Atlassian ITIL is great when teams need to focus on cultivating a culture of active troubleshooting The prescribed processes help teams track incidents and actions in a consistent manner, which improves reporting and analysis, and can lead to a healthier service and a more successful team
What is a service request? | Atlassian Service Request Management enables IT teams to quickly and easily fulfill customer requests Check out the process and best practices
Wat is ITIL? Kernprincipes en best practices | Atlassian Wat is ITIL? ITIL (Information Technology Infrastructure Library) is een algemeen aanvaarde reeks best practices, ontworpen om een organisatie te helpen optimale waarde uit IT te halen door IT-services af te stemmen op de bedrijfsstrategie
DevOps vs. ITIL - Which Matters for your Team? | Atlassian ITIL (Information Technology Infrastructure Library) is a set of guidelines for IT service management The guidelines cover best practices and tried-and-true processes for everything from incident management to problem management to change management