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Fed false information - AT T Community Forums It doesn't matter whether the phone is paid off or not Insurance claims through Asurion, or AppleCare Plus, or any other insurance provider require that you return the damaged or defective phone There are no exceptions Your replacement phone should have come with information and a shipping label to send the damaged phone in
Backorder issue - AT T Community Forums As for Asurion, they provide mobile insurance for all major carriers and are not part of ATT If you are willing to settle for any phone, ATT might be able to intercede and get them to send something else or make a cash settlement, which in this case might be $0 with the deductible involved You can call 611 and ask
Warranty Department returned my phone with a cracked screen and a bill . . . Insurnace is a monthly premium and you can make a claim with Asurion If your line has insurance, it is on your line and shows on your bill contact ATT by message here >> @ATTMobilityCare and see if you can return the replacement and then you can repair or replace you original phone with insurance
Radio - AT T Community Forums I just received the Samsung S7 Edge as a replacement phone for my HTC 9 and I have became aware that there is no FM radio feature on this phone I did not insure my phone for the last few years in
replacement phone - AT T Community Forums i have insurance and used it to get a new phone when mine got damaged I have a app on my old phone I use for work and I work from home due to covid So in order to get the programmed app activated
Lack of Clarity in Promotion - AT T Community Forums Instead 2 representatives suggested reaching out to att and Samsung care which is a paid service similar to asurion through being in utter shock while at the doctors office nonetheless, when the incident occurred at 610pm
Problems with assuran insurance that ATT SELLS Asurion provides insurance through almost every US carrier, and all bill for Asurion, just like at t At t doenst tell them how to do business If you dont like it, dont buy it 0 1 Cancel Yes
Buying an iphone used from marketplace - AT T Community Forums How do I check to see if I can activate an iphone 13 I'm thinking about buying on Facebook marketplace? I know the carrier is att and I have att but broke my phone My account is in good standings
Unlock and Customer Service - AT T Community Forums Another time, when I kept asking for a human, I was redirected to the Asurion help line Thus, in sum, each of my four times calling has in fact been at least three or four separate phone calls