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Workspace Desktop Edition - Genesys Most of these options can be configured hierarchically at the Application, Tenant, Agent Group, or User level; some can be configured on other objects such as DNs, skills, and switches For more information about using Workspace configuration options, refer to Introduction to Configuration Options
Log In - Genesys Cloud Accounts - Genesys The Genesys Cloud platform is the property of Genesys Cloud Services, Inc It is provided for the intended use of your organization under terms of service The use
Workspace Desktop Edition Deployment Guide - Genesys These pages introduce you to Workspace Desktop Edition, the Genesys agent desktop interface Privilege- and role-driven capabilities, as well as features that focus on the needs of the user, make Workspace a total agent solution
Genesys workspace desktop edition deployment guide Before you install Workspace, you must deploy the Genesys 8 Management Framework You must also be familiar with Genesys Administrator Extension (or Genesys Administrator 8 0 2 or higher)
Workspace Desktop Edition - Genesys Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support For more information, see Discontinued Support
Workspace Desktop Edition 8. 5 Deployment Guide - Genesys These pages introduce you to Workspace Desktop Edition, the Genesys agent desktop interface Privilege- and role-driven capabilities, as well as features that focus on the needs of the user, make Workspace a total agent solution
What is Workspace Desktop Edition? - Genesys Welcome to Genesys Workspace Desktop Edition (formerly Interaction Workspace) Workspace is a service that makes the omnichannel contact center come alive for your agents and supervisors!
Workspace Desktop Edition Deployment Guide - Genesys To learn about Genesys Softphone, see Configuring Workspace Desktop Edition to use Genesys Softphone in the Genesys Softphone Deployment Guide Workspace provides three templates from which you can choose when you deploy, one for the application, and two optional ones for the Workspace SIP Endpoint