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Digital. gov — Guidance on building better digital services in government Requirements for delivering a digital-first public experience —Learn how to implement 21st Century IDEA to design and deliver better websites and digital services Understanding the Digital Analytics Program —The Digital Analytics Program (DAP) offers advanced, easy web analytics for federal agencies
Checklist of requirements for federal websites and digital services Policy plays a vital role in how federal agencies serve the public With over 100 requirements for federal websites and digital services, web and digital practitioners in government need a deep and broad understanding of these policies Here are a few examples of policy areas you need to navigate:
Guidelines for Improving Digital Services The Digital Services Advisory Group and the Federal Web Managers Council have developed the following guidelines to meet the 6 1 milestone of the Digital Government Strategy These recommendations apply to all digital services, including Web, mobile, apps, APIs, and online forms Guidelines Guideline 1: Digital Strategy Integrate your digital presence into your agency’s overall business
Transforming the American digital experience | U. S. Web Design System . . . The answer to these questions has increasingly become: deliver better digital services One piece of the widespread federal effort is implementation of the design system, which provides principles, guidance, and code that makes it easier for the federal government to deliver mobile-friendly, accessible digital services But we need more
About us - Digital. gov We envision a world where the U S government leads in creating world-class digital experiences for the public We strive to establish Digital gov as the resource that federal web and digital service practitioners view as essential to this work Contact us Find out how to connect with us across different channels Roadmap
Digital service delivery For millions, access to digital services is critical The public uses government websites to find unemployment support, file taxes, apply for student loans, or get assistance with housing, childcare, or food Providing easy-to-use access to these services online is a priority of the federal government Improving digital service delivery is the primary subject of 21st Century Integrated Digital
Annette Super - Digital. gov Guidance on building better digital services in government In a recent governmentwide community discussion, we shared tips to remediate the use of PDFs on government websites, focusing on balancing needs, choosing formats, starting fixes, and ensuring documents are accessible for everyone
Public policy – Digital. gov OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and
Unsolicited data: A valuable resource for digital customer experience . . . The metrics range in level of difficulty to implement, but offer new ways of understanding digital service performance and customer experience While the toolkit was piloted with Department of Labor’s Employment Training Administration’s CareerOneStop platform, the code repository can be adapted and applied across various digital services
Navigating digital acquisitions This blog post was inspired by the fourth session of the Spring 2024 Digital gov Community Summit: Delivering a digital-first public experience, which focused on navigating digital acquisitions using an agile approach These topics included acquiring a website, how to conduct market research on possible solutions, and planning processes, hiring