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Digital. gov — Guidance on building better digital services in government 18F collaborated on 31 government digital service projects in 2024, including the IRS Direct File Pilot and Notify gov To streamline processes, they shared five default templates for other project teams to adopt and improve efficiency and transparency on their own projects — via 18F
Digital service delivery For millions, access to digital services is critical The public uses government websites to find unemployment support, file taxes, apply for student loans, or get assistance with housing, childcare, or food Providing easy-to-use access to these services online is a priority of the federal government Improving digital service delivery is the primary subject of 21st Century Integrated Digital
Checklist of requirements for federal websites and digital services Digital gov provides information and resources for federal agencies related to web and digital policies However, we cannot interpret the statutes or specific requirements Contact OMB’s Office of the Federal CIO at ofcio@omb eop gov with any questions about interpretations of these policies
Requirements for transforming federal customer experience and service . . . Digital gov provides information and resources for federal agencies related to web and digital policies However, we cannot interpret the statutes or specific requirements Contact OMB’s Office of the Federal CIO at ofcio@omb eop gov with any questions about interpretations of the law and guidance
About us - Digital. gov We envision a world where the U S government leads in creating world-class digital experiences for the public We strive to establish Digital gov as the resource that federal web and digital service practitioners view as essential to this work Contact us Find out how to connect with us across different channels Roadmap
What Is Digital Transformation? - IBM The UK’s system of public healthcare providers needed to balance providing more digital services to clients while maintaining a strong security posture Its digital, data and technology delivery partner, NHS Digital, created a Cyber Security Operations Centre (CSOS) that is as a single point of coordination between NHS and external partners
Public policy – Digital. gov Public policy plays a vital role in how federal programs serve the public More than 100 laws, memos, and other policies impact federal websites, covering topics such as accessibility, privacy, security, design, and user experience It is important for web and digital practitioners to understand the policy framework
Blogs – Digital. gov 18F collaborated on 31 government digital service projects in 2024, including the IRS Direct File Pilot and Notify gov To streamline processes, they shared five default templates for other project teams to adopt and improve efficiency and transparency on their own projects — via 18F
Navigating digital acquisitions This blog post was inspired by the fourth session of the Spring 2024 Digital gov Community Summit: Delivering a digital-first public experience, which focused on navigating digital acquisitions using an agile approach These topics included acquiring a website, how to conduct market research on possible solutions, and planning processes, hiring
An introduction to digital governance Additionally, each agency must have a digital experience delivery lead as required by Agency action #1: Identify digital experience delivery lead in OMB M-23-22, Delivering a Digital-First Public Experience Work with your agency’s digital experience delivery lead to align agency efforts with the governmentwide strategy and goals