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Duo Push Why can't I approve Duo Push authentications with my Android smartwatch or other wearable device running Wear OS versions 1 or 2? 68804 Views • Sep 11, 2025 • Knowledge
How does an administrator activate or reactivate Duo Push . . . Re-enabling Duo Push is an easy way to quickly resolve many Duo administrator push notification delivery issues These issues can be caused by several processes, including re-installing Duo Mobile and clearing the cache on a mobile device Instructions for activating Duo Push for the first time are available here To re-enable Duo Push:
How does Duo Push work? What makes it so secure? Answer Duo Push authentication requests approved via the Duo Mobile app provide an extremely secure and user-friendly mobile authentication experience Duo Push is an out-of-band authentication mechanism over a mutually-authenticated secure transport and is resilient against even the most sophisticated credential-stealing attacks
Which applications and mobile devices support Verified Duo Push? Verified Duo Push has no effect in the traditional Duo Prompt or for non-browser applications like Duo Authentication for Windows Logon v4 3 1 and earlier, RADIUS, or LDAP applications that use Duo Authentication Proxy, Duo Unix v2 1 0 or earlier, Cisco ISE Auth API, Duo Authentication for macOS, and other client applications not explicitly
Guide to push phishing defense and best practices - Cisco Duo Learn how to mark a Duo Push as fraudulent in this Knowledge Base article How Duo administrators can prevent push phishing Use Duo’s domain security features Where possible, upgrade to the Universal Prompt (which uses OIDC protocol) to help protect against domain name redirection and spoofing-type exploits
Troubleshooting Duo Push notification issues on iOS devices To confirm whether Push notifications are working for end-users, Duo administrators can send a test push from the Duo Admin Panel User properties page "Fetch" a Duo Push request: If you expected to receive an authentication request and one hasn't shown up in Duo Mobile, try leaving and returning to the app, as this can "fetch" the notification Closing or force quitting the app and reopening
Troubleshooting Duo Push notification issues on Android devices Duo Push Third-Party Accounts: Please note that Duo Push is not supported for third-party accounts (e g Amazon, Instagram, Facebook, Slack, Dropbox, etc ) Third-party accounts require the use of Duo Mobile passcodes as a second factor when logging in Learn more about third-party accounts in our end-user guide and in this Knowledge Base
Where can I change my devices default authentication method? - Cisco Duo Note that if administrators have disabled phone callback or Duo Push as authentication methods, you will only be allowed to choose from a method that is enabled Universal Prompt The Universal Prompt does not have a way to configure a default authentication device Instead, it will always prompt you for your last-used authentication method
Guide to Troubleshoot feature in Duo Mobile on iOS Troubleshoot checks Duo Mobile settings that may stop you from completing two-factor authentication, like: No internet connectivity Disabled notifications Push notifications not registered Third-party accounts not backed up Disabled accounts connected to Duo Mobile What is the Check my accounts feature within Troubleshoot?