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CUSTOMER INFORMATION Monthly Bills Bills for service will be rendered monthly and are due in 20 days from the mailing of the invoice The term “monthly” for billing purposes will mean the period between any two consecutive readings of the meters by City Corporation, such readings to be taken as nearly as practicable every 30 days When City Corporation is unable to read a meter after reasonable effort, the
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CITY CORPORATION Over time, water meters become less accurate and can provide inaccurate water readings By replacing meters, our city will be able to bill more accurately and efficiently for water usage In addition, the new system will include an automatic meter reading technology that will save labor time, prevent any recording errors, minimize wear and tear on vehicles, minimize the need for the city to go
CUSTOMER INFORMATION Delinquent Accounts All City Corporation bills are due upon receipt A bill becomes delinquent 20 days from the mail date When the bill becomes delinquent, there is a $10 00 late fee billed on the next invoice If payment of delinquent bill is not satisfied and City Corporation is forced to disconnect services, there will be a $25 00 shut-off processing fee and security deposit required to
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CITY CORPORATION METER REPLACEMENT UPGRADE PROJECT UNDERWAY As part of our ongoing commitment to maintain a high quality of life for our citizens through cost-effective and innovative systems, contractors working with City Corporation will implement an advanced metering infrastructure (AMI) system for our water utility Utility Metering Solutions (UMS) is the contractor selected to perform the meter