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Social Security Customer Service - AARP The Social Security Administration (SSA) offers customer service online, by phone and at field offices across the country You can conduct most routine business, including applying for benefits and filing appeals, at the Social Security website or by calling the SSA’s national customer service line (800-772-1213)
How to Cope With Social Securitys Customer Service Problems So Sauer called the Social Security office near his home in Fairfield Township, Ohio, to address the problem But after 12 conversations with local SSA customer service representatives and two calls to the agency’s national call center, Sauer remained not only puzzled but also frustrated
Social Security to No Longer Allow Phone Call Verification The Social Security Administration (SSA) says it will no longer allow beneficiaries and those applying for Social Security to confirm their identity over the phone and will instead require that they do so online or in person at a local office to complete the application process The change, announced March 18, is scheduled to take effect March 31
How To Change Your Address With Social Security - AARP You can also use My Social Security to change the phone number you have on file with the Social Security Administration (SSA) If you don't have an online account, report your new address or contact information by calling the SSA's national customer service line (800-772-1213) or calling or visiting your local Social Security office
How To Report A Death To Social Security - AARP You can do so by calling Social Security at 800-772-1213 or scheduling an appointment at your local Social Security office (You cannot report a death to the SSA online or by email ) You will need to provide the deceased’s name, Social Security number, date of birth and date of death
How to Tell If Calls From Social Security Are Scams - AARP Common Social Security scams You qualify for a benefit increase An SSA imposter calls bearing good news — say, an increase in your benefits To get the extra money, you just have to pay a fee or verify your name, date of birth and Social Security number Armed with those identifiers, scammers can effectively hijack your account, asking SSA to change the address, phone number and direct
How To Get A New Social Security Number - AARP Under certain circumstances, you can get a new Social Security number Particularly if you are a victim of domestic violence Learn more about how to get one
How to Keep Your Social Security Number Safe Online - AARP Be extremely wary of providing your Social Security number to someone who has called you You should verify the identity of the person you are speaking with if you didn’t reach out directly Just don’t do so by calling back a provided phone number or clicking on a text link
SSA Walks Back Plan That Would Have Curbed Phone Claims - AARP The Social Security Administration (SSA) is walking back a plan to implement burdensome new in-person measures for identity verification that could have prevented millions of older Americans from applying for benefits by phone
Social Security Delays Plan to End Phone Applications - AARP The SSA has characterized the change in phone service as an anti-fraud measure that would strengthen the agency’s identity-proofing and curb criminals who use illicitly obtained personal information to contact Social Security and hijack beneficiaries’ payments