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AGCM - Meta AI: the Italian Competition Authority orders Meta to . . . Therefore, the Authority has ordered Meta to immediately suspend the WhatsApp Business Solution Terms in order to preserve access to the WhatsApp platform for Meta AI’s competitors The Italian Authority is coordinating with the European Commission to ensure that Meta’s conduct is addressed in the most effective manner Rome, 24 December 2025
Italy Orders Meta to Pause Ban on Rival AI Chatbots on WhatsApp . . . Meta Platforms is facing increasing regulatory pressure in Europe after Italy’s competition watchdog ordered the company to temporarily suspend a controversial WhatsApp policy that restricts the use of third-party AI chatbots The decision marks a major development in the growing global debate over platform dominance, artificial intelligence competition, and fair market access
Italy Challenges Meta Over WhatsApp AI Chatbot Restrictions Italy's antitrust authority has ordered Meta Platforms to halt terms that may exclude rival AI chatbots from WhatsApp The investigation, which began in July, is part of a broader EU effort to regulate Big Tech Meta disputes the decision and plans to appeal
Meta Told by Italy to Suspend WhatsApp Terms That Block Rival AI Chatbots What Italy Ordered Meta To Do Italy’s competition authority directed Meta to suspend contractual terms that could shut out rival AI chatbot services from WhatsApp while an abuse-of-dominance investigation continues The order is framed as a stopgap, meant to preserve access during the probe