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Frequently Asked Questions About Your Western Digital Account - WD Support There is a new way to log into My Cloud™ Home, My Cloud™ OS 5, and WD Cloud™ devices using Western Digital Account This account provides greater security and a more consistent experience when accessing Western Digital products
Create a New Account - WD Support Create a Western Digital Support account Submit support tickets, warranty replacements, product registrations, and more
How to Enable Local Network Access to Data on My Cloud . . . - WD Support Network-mapped drives will only provide data for the user account that has local access enabled Up to 5 local users can access data at the same time These steps need cloud services Use the Hostname or IP Address method if cloud services are not available or offline Need more help?
How to Access My Cloud When Connected Directly to a Computer - WD Support Apple Article HT202480: Use network locations on Mac Insert one end of the cable into the network port of a My Cloud Insert the other end of the cable into the network port of a computer Power On the My Cloud Wait for a Solid Blue LED Need more help? Answer ID 17203: LED Status, Alert Codes, Descriptions, and Email Notifications for WD My Cloud
How to Enable Local Network Access on a My Cloud Home . . . - WD Support Click Sign In using your Western Digital Account IMPORTANT: Two-Factor Authentication (2FA) is not required if Local Network Access is already setup Skip to Step 7 Check the email inbox for the (2FA) code The email will come from noreply@accounts westerndigital com Check the junk folder if not found in the inbox Copy the (2FA) code from
Product Registration | WD Support Your Support Account has been successfully created! Thank you for registering your product You can now sign in to manage your product registration