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Virtual assistants and chatbots using AI are here to stay | World . . . Virtual assistants using natural language processing (NLP) are here to stay as they become more efficient and cost saving for companies that deploy them However, the technology has potential downsides, including miscommunication and furthering inequity Like any form of artificial intelligence (AI), NLP requires thoughtful governance to ensure it’s used for good, and a framework must be
This is why AI has a gender problem | World Economic Forum Little did I know that the creation of the “empathetic” avatar would plunge me and my students deep into the history of robots, virtual assistants, sci-fi, and gender roles in the AI world The virtual world The very first “chatbot” was named Eliza even though it is a silent software programme without any voice or physical form
How we can take AI to the edge of possibility These breakthroughs highlight a truth often overlooked: AI’s transformative power extends far beyond chatbots and virtual assistants – it holds the key to solving some of the world’s most pressing challenges Yet, our collective focus remains narrow, fixated on generative AI’s immediate conveniences rather than its deeper potential to reshape entire industries and societies
How is AI reshaping the travel experience? - World Economic Forum Enhancing customer experience with AI precision AI-powered chatbots and virtual assistants are used for customer service, providing instant responses to queries and assisting with booking processes These systems can handle routine tasks, such as reservation changes and FAQs, and provide travel recommendations based on user preferences
Digital employees: What are the positives and negatives | World . . . The rapid development of artificial intelligence is resulting in ‘digital employees’ entering the workforce They can offer businesses advantages, but there are also pitfalls, an expert says There are 4 main types of digital workers, from virtual agents who complete specific, one-time tasks for businesses, to virtual companions who provide emotional support and form personal relationships
Realizing the value of Digital Entities in the era of AI 5 Virtual assistants help users to perform tasks and services, from scheduling appointments to managing smart home devices 6 Digital twins and doppelgangers simulate real-world objects and individuals for applications in health monitoring, fashion try-ons, teaching, and immersive experiences 7
AI has a gender problem. Here’s what to do about it Three of the fastest-growing applications of artificial intelligence (AI) today are a manifestation of patriarchal stereotypes – the booming sexbots industry, the proliferation of autonomous weapon systems, and the increasing popularity of mostly female-voiced virtual assistants and carers The machines of tomorrow are likely to be either misogynistic, violent or servile