ezcardinfo. com account asks me for a security question I never answered Hi @Shelia, I took a look at the EZCardInfo com website and it had this as part of it's FAQ: I answered the security questions incorrectly and received a message saying my online account is locked What should I do? To unlock your online account, call 866-604-0380 For security reasons we're unable to reset your account online or by email I suspect that you may have been locked out from your