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- Webex Contact Center
Help your agents be their best, resolve customer issues faster, and uplevel customer experience with Cisco AI Assistant for Webex Contact Center Agents save time with AI-generated summaries from each customer interaction, including suggested follow up actions and wrap-up codes
- Install Webex Contact Center Desktop
You can install the Webex Contact Center Desktop application if it’s accessed using a modern web browser that supports Progressive Web Application (PWA)
- Webex Cloud Contact Center Enterprise Software - Cisco
Webex Contact Center Enterprise provides a comprehensive, customizable, highly secure cloud solution to meet the complex needs of the world's largest contact centers It is extensible via open APIs and add-on options and backed by Webex's renowned security and support
- Webex Contact Center | Webex for Developers
What's possible with the Webex Customer Experience open platform and APIs?
- Webex Contact Center Overview - Cisco
Offered as a cloud service, Webex Contact Centerprovides enterprises with full control over their global contact center queues and creates the appearance of a single, unified contact center environment Calls, chats, and emails are distributed to the contact center sites where agents are available
- Webex Contact Center Setup and Administration Guide
Offered as a cloud service, Webex Contact Center provides enterprises with full control over their global contact center queues and creates the appearance of a single, unified contact center environment Calls, chats, and emails are distributed to the contact center sites where agents are available
- Webex Contact Center for Customers
Give your customers options on how they contact your business whether text, chat, email, or phone Help your organization scale by using AI for virtual assistance via chat and text
- Customer Experience: Webex Contact Center 2025 Choice
Discover why Cisco Systems was named a 2025 Customers’ Choice vendor in the Contact Center as a Service category on Gartner Peer Insights™ Rated 4 7 5 by 206 verified users, with 96% recommending our product as of May 2025, we’re honored to serve you
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