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  • Individuals - DES
    Landing page that shows individuals if they are eligible, what documents are required, how to file, how to create a account, and more
  • DES - NC Division of Employment Security
    If you suspect someone has used your name and personal information to apply for unemployment benefits, please let us know by using the DES Fraud Reporting Form
  • File Your Weekly Certification - DES
    Important Notice: Work Search Update Filed your claim on after March 23? You may need to enter work searches before your weekly certification See when this change affects your county
  • Apply for Unemployment | DES
    Contact Information North Carolina Division of Employment Security Mailing address DES Central Office Location: 700 Wade Avenue Raleigh, NC 27605 Please note that this is a secure facility Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259
  • Work Search Activities | DES
    How to Get Started: Visit the MyNCUIBenefits section on des nc gov Follow the steps to log your work searches and complete your certification View the tutorial video below if you need assistance
  • Felix - DES
    Meet Felix, the Division of Employment Security’s (DES) new chatbot designed to help walk you through the steps to file your initial unemployment claim Felix can answer your questions 24 7 and makes it easier to file your application for unemployment benefits
  • Filing Your Unemployment Application - DES
    DES will send a one-time passcode to the email address on your account You must enter the one-time passcode and your password to sign in The first time you sign in, you will need to fill in some information about yourself Fill in the required information and click Next File your claim
  • Disaster Unemployment Assistance Available in 25 Counties Following . . .
    DES will work with people who cannot provide all documentation to ensure that their unemployment benefits are not delayed Claims are filed through the DES website at des nc gov If you are not able to file through the website, you can call the DUA Hotline at 919-629-3857 to apply for benefits




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