Solved: HP Scan Software - HP Support Community - 9106238 Details Page - Driver - For your Printer >>> Full Feature Software - Web Pack Installation Package - Information - Download Save (then) Install <<< HP ENVY 5000 All-in-One Print and Scan Driver and Accessories If When asked, opt for the Full Driver Full Software to be installed After the software is installed, Restart the computer and
HP Solution Center download for Windows 10 14) Download and install the software and drivers from HP Customer Support - Software and Driver Downloads If the issue still persists, try installing the built-in driver Refer to this link for steps - HP Printers - Installing and Using the Windows Built-in Print Driver Hope this helps! Let me know how that goes ! Keep me posted