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- Route: Track Everything In One Place
Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
- Route Track: Package Tracking For the 21st Century
With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
- Route Shipping Protection Policies – Route for Shoppers
Route is a package tracking and shipping protection provider We support brands by protecting their customers’ online orders from damage,
- Returns Claims - Route
Let's find your orderemail
- How to check the status of a claim – Route for Shoppers
Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress You may also check on your claim’s progress any time, anywhere, by following the instructions below
- File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, and more What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with
- Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection And if something happens, we’re here to help with a fast, convenient resolution
- How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
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