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- Route: Track Everything In One Place
Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
- Route
Search for answers to common problems and get support from our team
- Deadlines to file a claim - Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines This includes any claims filed by your customer, or filed by you on your customer’s behalf
- Route Track: Package Tracking For the 21st Century
With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
- Route
Route Brand PortalApr 26, 2025 - Jun 25, 2025Download CSV
- Route for Shoppers
Search for answers to common problems and get support from our team
- Shoppers - Route
Your orders with Route finance reforestation and other projects that remove carbon in the atmosphere Wondering where your packages are? We built you a map that tells you everything you need to know at a glance – and it feels like magic Take the greener Route
- Refunds, reorders, and other claims resolution options - Route for Shoppers
You may also use the Route mobile app to track your package and receive updates on its progress Note: Route covers the entire cost of a replacement, including Shipping Protection on the reorder Please file a claim if your reorder is lost, stolen, or damaged in transit Refunds
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