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- Is amazon online chat is gone? : r amazonprime - Reddit
Is amazon online chat is gone? I contact them last week because my order was late by a day (via online chat) now I went back and and try to contact again on different order, But there isnt a big yellow button for it anymore Did they just get rid of it for me to chat with them? because I know my friend still has that button
- What Happened to Live Chat? : r amazonprime - Reddit
What Happened to Live Chat? What happened to the feature on Amazon that allows you to chat with a representative because of issues with orders? I used to do this all the time, and now I can't seem to find the feature anymore
- where is the live chat option? : r amazonprime - Reddit
where is the live chat option? Apparently, they updated their front end and i can't seem to find where the REAL contact-us option is When I click the contact us button, it just brings me back to the main customer service page shown in fig 2
- Amazon Customer Service lying about initiating refunds : r . . . - Reddit
Their live chat is shit They never know what's going on, and they even lie to you just to get you to end the chat session I've opened up a dispute with my bank If they close my Amazon account over this, then so be it I'm fucking done with Amazon after this Their customer service has become dogshit
- Has Amazon customer service sort of totally collapsed?
Been a "good" customer of Amazon for years tend to do a lot of Prime ordering when in the US for a month or two every year A smattering during the rest of the year Etc, etc I've purchased laptops, TVs, camera gear, etc The odd time I've run into issues, I've tended to like using the "live chat" support option as it allows me to do other things while apparently getting support However
- Amazon Customer Service is SO BAD Nowadays - Reddit
I just googled "Amazon customer service terrible now" and found this 8 mo old thread I actually keep getting agents end conversations at the end so I have to spend an hour chatting about an issue, repeating myself and getting frustrated AF
- Amazons customer service . . . Kinda sucks : r amazonprime - Reddit
I have worked in Amazon closely with fraud, risk and Abuse team in sync with delivery teams Amazon changes its attitude towards customer centricity as per their market penetration When market is mostly captured for top segments like electronics and such, their customer service starts getting robotic and process bounded in that market
- TIL Amazon does not send transcripts of customer service . . . - Reddit
The archive Amazon sent in response to my personal data request only contained chat transcripts from the day I made the request Scrolling up in the app chat loads about one week of chat history A chat supervisor denied that I ever contacted Amazon by chat prior to that Scrolling up in a web browser chat window loads my whole chat history
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