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- FAQ - Lana
Lana is a “web app” at the moment (not in the app store) You access your Lana account from your web browser, and if you have a smartphone, you can bookmark it…
- How long will it take to receive my Lana Visa® Debit Card?
Once you’ve opened your Lana banking account, you’ll receive your debit card in the mail within 7 business days If it has been more than two weeks, and you haven’t received your personalized card, please contact our banking support team at (844) 260-0909
- How do I get cash out of my account? - Lana
To find one of these free ATMs near you, use the interactive map in your Lana account by going to the Profile section, and then it’s under Tools (see picture)
- How do I update my password? - Lana
If you no longer have access to the phone number on file (and therefore cannot receive the reset text message), please call the Lana support team at 786-481-4010 during business hours (Mon-Fri, 9am-5pm EST) to update your phone number before attempting to reset your password
- How do I check the status of my tax refund? - Lana
However, you can get an update on the status of your refund through the IRS by: Visiting www irs gov refunds and going to “Where’s My Refund ” Downloading the IRS2Go Calling the IRS Refund Hotline at (800) 829-1954 For more info on tax refunds, www irs gov refunds Drop a line here ?? Support@lana com or give us a call at (888)-821-0212 ?
- Deposits - Lana
Drop a line here Support@lana com or give us a call at (888)-821-0212 ? I can’t log in to my Lana account, what do I do?
- EZ+ - Lana
All things pawn made EZ Manage your rewards, pawns and layaways from anywhere, anytime
- How do I get my COVID Economic Impact Payment deposited to my . . . - Lana
With your Lana Account and Routing numbers (found in your Profile), you can register to get your Economic Impact Payment directly deposited in your bank account
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