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  • SPOT - FCSO
    What is SPOT? The Secure Provider Online Tool (SPOT) is a free, web-based application for providers, billing services, and clearinghouses hosted through CMS' Identity Management (IDM) system, which provides access to an abundance of Medicare data SPOT has a direct help desk for free support along with many online resources and self-service tools
  • What can SPOT do for you – Eligibility and benefits information
    SPOT gives you the ability to view claims status and patient eligibility information online, conduct detailed data analysis at the claim and provider levels, reopen claims to make clerical corrections on multiple lines, and submit redeterminations and additional development responses (ADRs)
  • SPOT FAQs - FCSO
    Frequently asked questions regarding the secure provider online tool - SPOT
  • How to register for SPOT - FCSO
    • Billing services and clearinghouses are encouraged to use the SPOT Migration List template to request the conversion of multiple providers from your current non-portal submitter ID to your new SPOT submitter ID This enrollment option is only permissible when the provider has previously enrolled with your company for electronically billing First Coast
  • SPOT user resources - FCSO
    Note: SPOT account users are approved by their organization’s designated approver If you are having issues being approved for a user account, please contact your approver directly For specific questions related to transactions within your account, please use the feedback form within SPOT
  • Requesting SPOT end user role - FCSO
    Requirements for all SPOT users First Coast would like to inform you of the requirements for all Secure Provider Online Tool (SPOT) users Implementation of the following requirements will help to ensure consistent and proper SPOT access for you so you can enjoy all that SPOT offers and will reduce disruption in your daily tasks
  • SPOT access password help and access issues - FCSO
    Where to find help needed to access SPOT Including instructions if you forget your user ID or password and how to reset your password
  • SPOT UG 3 Eligibility - FCSO
    Eligibility SPOT interfaces with the CMS HIPAA Eligibility Transaction System (HETS) to obtain eligibility information HETS is considered the authoritative source for beneficiary information Per CMS, “The HIPAA Eligibility Transaction System (HETS) is intended to allow the release of eligibility data to Medicare providers or their authorized billing agents for the purpose of preparing an




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