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- What Is a Help Desk? - IBM
A help desk is a software tool or team of human agents that enable a company to support its customers in real time
- IBM Support
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- ¿Qué es help desk? - IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas
- IBM Documentation
IBM Documentation
- Support - IBM SPSS Statistics
Find support resources for getting started with IBM SPSS Statistics, a comprehensive statistical analysis software platform designed for ease of use
- Che cosè un help desk? | IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale
- What Is a Network Operations Center? - IBM
A network operations center (NOC) is a centralized location where computer, telecommunications or satellite networks systems are monitored and managed 24x7
- IBM CL SuperSession - Overview | IBM
HelpDesk operator can view user and session information, view a user’s screen to assist with problem solving, send broadcast or individual messages, use the HelpDesk Monitor to monitor critical resources For High Availability Option users, a multipoint HelpDesk can service users on any connected system
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