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- Printing and canceling shipping labels - eBay
How long you have to cancel a shipping label depends on the shipping service you used USPS: You have 28 days to cancel a USPS shipping label that you printed on eBay, and it can take up to 21 days for USPS to approve or reject the refund
- Shipping FAQs | Seller Center - eBay
Find answers to your eBay shipping questions in our comprehensive shipping FAQ page Get insights on shipping topics, guidelines, and best practices for a smoother shipping experience
- Labels and packaging tips - eBay
If a buyer contacts you and asks you to ship their item to a different address, you can still do so, but you won't be protected if the buyer opens an eBay Money Back Guarantee claim The best option is to cancel the transaction; the buyer can then repurchase the item and check out with the correct shipping address
- eBay Seller Information Center: Shipping Center – Basics - You can . . .
You can void a shipping label up to 120 hours from label purchase time You can access 'Void Label' option either from Manage Your Shipments page or print label success page
- Return shipping for buyers - eBay
When the seller accepts your return request, you'll either receive a return shipping label from eBay or the seller, or you'll be asked to purchase a label directly from a carrier
- Order cancellation policy - eBay
Once an order has been placed, buyers have the option to request an order cancellation up until the order has shipped Only the seller or eBay can actually cancel it Need more information about how to cancel an order? For sellers – how to cancel an order For buyers – how to request an order cancellation
- Changing your shipping details after a purchase - eBay
If they haven’t yet sent the item, the best thing to do is to ask the seller to cancel the transaction, then repurchase the item with the correct shipping address
- Return shipping for sellers - eBay
eBay may automatically accept a return request from a buyer on your behalf if an eBay shipping label is available Once you've received the item, you have 2 business days to review and issue a refund, or ask eBay to step in and help
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