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- Home - Genesys
Posted in: Genesys Cloud - Main Hi Everyone, Sorry if this has already been solved elsewhere, we use Edge in my company and didn't catch wind of this until this month! 😅 If GCBA screen recording suddenly stopped working around early December 2025, you're not alone Microsoft
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- 2 year expiration | Certification and Training - Genesys
My certifications both expired about 6 months ago I wonder if Genesys would offer a 3 year or 4 year certification that isn't so closely tied into their produ
- Genesys Cloud CX Release Notes - August 11, 2025 | Genesys Cloud CX . . .
Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule For more information, see the Genesys Cloud release schedule
- Upcoming Enhancements to Coaching Learning Scheduling: More . . .
We're pleased to share some upcoming enhancements to how Coaching and Learning appointments are scheduled in Genesys Cloud These changes aim to give you more control, greater transparency, and a closer alignment to Workforce Management (WFM) priorities, while still offering the flexibility your teams need day to day
- Genesys Cloud - Beta HQ
The Genesys Beta Community is a great place to ask questions, connect with others, and stay in the know
- Genesys Cloud: Disaster Recovery and Backup Automation | Genesys Cloud . . .
No replies, thread closed We are currently exploring disaster recovery strategies for Genesys Cloud, particularly focusing on how to handle the complete loss of our existing Genesys Cloud organization and the subsequent need to recreate a new organization from scratch
- Genesys Cloud Deprecation: BYOC-Premises – Genesys Hardware Solution . . .
Genesys understands that due to regulatory or connectivity constraints, certain countries require a premises-based media deployment If you require a premises deployment, Genesys recommends transitioning to a BYOC Premises – Customer Hardware Solution edge device
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