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By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner, Inc Agentic AI is poised to revolutionize the way service interactions are conducted While previous AI models were limited to generating text or summarizing interactions, agentic AI introduces a new paradigm
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Gartner, Inc has announced the results for the 2025 Global Supply Chain Top 25 , which recognizes leading supply chain organizations and identifies the underlying trends that drove their performance
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The 25 disruptive technologies to watch on the Gartner, Inc Hype Cycle for Emerging Technologies, 2024 fall into four key areas: autonomous AI, developer productivity, total experience, and human-centric security and privacy programs
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