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  • Help accessing our online services with Digital ID - ATO Community
    What happens if I disconnect myID from myGov? Disconnecting your myID from myGov won't reset your online access strength for ATO online services You’ll need to connect it again to access ATO online services Still having trouble meeting your online access strength, or need to change it? Our Individuals enquiries team can help!
  • Linking your myGov account to the ATO - ATO Community
    Need help linking your myGov to ATO online services? Wondering how to get a linking code? Find out what you need to know to get linked
  • Can’t sign in to myGov to access ATO online services?
    Having trouble logging into myGov when trying to access ATO online services? We can help
  • Error code: server_error when trying to log-in to ATO online services
    Hi @monica dignan Other members have resolved this by unlinking our online services and linking again We suggest: Unlinking from us Log out of myGov Clear your cache and cookies Log back into your myGov account again Link to us using the linking code option You need to make sure you have the information to link first Did you want to give that a go?
  • App is asking me to re-register my already registered device
    <p>I have successfully registered my device with the MyGov Authenticator app and have used it in the past with no worries Today I opened it and its displaying the options to register a new device
  • Wheres my tax return? - ATO Community
    How do I check my tax return's status? No need to call us – simply check your tax return status by using the ATO app , or in just a few clicks check online via myGov Easy as! Remember, most tax returns lodged online can take 2-4 weeks to process Paper returns can take 7 weeks to show in the system To check the progress in the app: log in to the ATO app select Your tax return for 2023
  • Problem logging in? - ATO Community
    Hi @tghall You'll need to contact the myGov help desk for info on this error code
  • myGov - ATO Community
    Everytime I try to access the ATO link through myGov it says my MyID strength is not strong enough I cannot upload any other forms of ID as I am a NZ citizen and the only thing I don't have is an Australian passport Any help would be much appre




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