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- Cant get repair service - AT T Community Forums
I am going on day 6 with no answer when my Internet service will be fixed The Escalation desk has been ineffective How do I reach a higher level within AT T?
- slow upload speed at my house | AT T Community Forums
AT T - how do I get to a real escalation team?? I know I have 3mbps to my house but the Max AT T plan is 768K download this gives me only 1ook upload I have been turned over to "The AT T
- AT T False advertising then dragging for over 4 months with no . . .
Regardless, it's not an advertisement, it's an offer to do something nice they aren't required to do You can file a BBB complaint and get escalated to someone higher up the food chain Regardless of your opinion on how simple this should be to fix, that's clearly not the case, so maybe escalation will do the trick 0 1
- Cant access web email site on new U-Verse internet
Two days ago, Wednesday, 12 4 13, I had a new U-Verse internet connection installed Immediately I noted problems accessing my newly imported 'old' @sbcglobal net and @att net email accounts with m
- Problems with September, 2016 free Iphone Promotion with Trade
The problem starts here Since September, I have not seen a charge or credit on my Iphone 7 plus According to my online account there is a perpetual pending with an outstanding balance of $769 This is April! I have called numerous times, spent hours on the phone with customer service to no avail There has been a case assigned to the Escalation Department and two weeks has gone by with no
- Rude customer service | AT T Community Forums
Rude customer service Yesterday morning, I went into my local AT T store, and wanted to look into upgrading my iPhone that was having some issues The employee aided me in getting a new phone but was very cold, and short with me when I was asked about my plan As he broke down what I was confused with he was talking to me like I was stupid When the transaction was finished he said” anything
- So how does the $800 credit work for trading in on an iPhone 12?
Regardless, my escalation was closed stating that I only qualified for $350 promotional credit, which is inaccurate for the reasons I'll detail below This is a pretty clear instance of AT T committing blatant " bait and switch " tactics
- Installer accidentally unhooked our internet while installing service . . .
I am so angry! Friday morning an installer was running my neighbors lines from the underground box in my front yard nbsp; Right in the middle of my work… my internet went out nbsp;Wifi is gone
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