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- Contact Us - Defense Finance Accounting Service (DFAS)
For Civilian Pay questions, please contact your Customer Service Representative (CSR) Your immediate supervisor can help you identify who that is for your work group or link here for more information
- DFAS Customer Service
Customer Experience Office (CXO) - Dedicated to representing the needs and expectations of the DFAS customer by listening to them speak about their experience with DFAS products and services, then using their feedback to identify customer enhancement opportunities
- phonenumbers - Defense Finance Accounting Service (DFAS)
The official website of the Defense Finance Accounting Service (DFAS)
- Online Services - Defense Finance Accounting Service (DFAS)
There are several ways to contact DFAS Retired and Annuitant Pay: online, via mail or fax, or by calling our Customer Care Center Please note: DFAS does not have in-person service centers at any of our locations
- askDFAS - A DFAS Customer Service Tool
Customer service system for DFAS Travel Pay that provides assistance for the U S Army and Civilian Employees
- Defense Finance and Accounting Service gt; AskDFAS
Submit an askDFAS ticket - When you get to the webpage that says, "Ask Retired Pay -- Online Customer Service," please click on the "Submit a Ticket" button and then choose a category and subcategory
- Retired Military Annuitants - Defense Finance Accounting Service (DFAS)
As part of our commitment to continually improving our customer service, R A Pay is expanding the use of emailed SmartDocs as a way to communicate about changes to your account and actions that may be needed Email notifications will speed up the time it takes to notify you about your account
- Defense Finance Accounting Service (DFAS)
2025 tax statements for military, retiree, annuitant and federal civilian employee customers serviced by the Defense Finance and Accounting Service will be distributed online via the myPay pay management system mid-December 2025 through January 2026
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