- Signing in to and out of Your Ancestry® Account
To sign in, go to Ancestry com and click SIGN IN Enter your login details and click Sign in To sign out, in the top-right corner of any Ancestry page, click your name or username and then click Sign out
- Ancestry Account
Get support and assistance for managing your Ancestry account, including help with login issues, subscriptions, and account settings
- Signing in to and out of Your Ancestry® Account
Need more help? Get help from Apple You're signed in Enjoy using Ancestry! If you’ve signed in on a public computer or mobile device, remember to sign out of Ancestry when you’re done Signing out In the top-right corner of any page on Ancestry, select your name, username, or profile picture and choose Sign Out Troubleshooting Forgot
- Ancestry® Account
Deleting Your Ancestry® Account Deleting your Ancestry account permanently deletes all information on your account, including family trees, records, photos, and DNA results
- What can we help you with? - Ancestry. com
Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides
- Ancestry® App Installation Sign in Guide
Tap Sign Out Troubleshooting Device not compatible: If you see a message in the App Store or Google Play Store that says the Ancestry app is not compatible with your mobile device, try checking for device updates (step 4) If your phone or tablet is up to date and you still see that message, the app will not install on that phone or tablet
- AncestryDNA® Matches
If you’re accessing Ancestry through a web browser, see Accessing Another AncestryDNA® Test on Your Account, or for help within the Ancestry app, see Switching AncestryDNA® Tests in the Ancestry® App Matches are turned off: If you have matches turned off, you won’t be able to see your DNA matches
- Changing or Resetting Your Ancestry® Password
If you can sign in or are signed in, see changing your password to update your password instead of resetting it From a browser: Reset your password and skip to step 2 Or, On our sign-in page, click Don't know your password? Enter your email address and select Continue Do not close or navigate away from this page
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