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  • ITIL - Wikipedia
    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business
  • What is ITIL®? | Guide from ITIL® Training Academy
    ITIL® (Information Technology Infrastructure Library) is a globally recognised framework for IT Service Management that helps organisations deliver high-quality IT services aligned with business goals
  • ITIL | IT Service Management | Axelos
    The ITIL best practices provide a framework for businesses to more effectively manage their IT services Find out more about ITIL with Axelos
  • What is ITIL? - ServiceNow
    ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management It helps businesses improve service delivery, manage risks, and optimize costs, with the primary goal of aligning IT services with business objectives to support growth
  • What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
    The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework It refers to the set of guiding principles IT service professionals use to standardize their processes
  • ITIL Framework Guide: Core Principles Best Practices | Atlassian
    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to support an organization in gaining optimal value from IT by aligning IT services with business strategy
  • ITIL - ITIL
    The 'library' itself continues to evolve, with version three, known as ITIL v3, being the current release This comprises five distinct volumes: ITIL Service Strategy; ITIL Service Design; ITIL Service Transition; ITIL Service Operation; and ITIL Continual Service Improvement
  • ITIL | IT Service Management | IT Governance UK
    ITIL (Information Technology Infrastructure Library) is a set of detailed practices for ITSM (IT service management) that focuses on aligning IT services with the needs of the business




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