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- Costco Customer Service
Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
- How can I see what products are available on Costco. com?
To view products on Costco com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories Simply click on the name or picture of an item to navigate to its product page The great thing about shopping on Costco com is that everything you see reflects our live, real-time and up-to-date inventory The flip side is that the items on offer
- How do I place an order on Costco. com?
After completing your purchase, you’ll receive an order confirmation email with your order number Once your item has shipped, you’ll receive a shipping confirmation email with your tracking number (if tracking is available) and instructions on how to track the shipment of your order online
- How can I locate a product on Costco. com?
To search for a product online at Costco com, enter a keyword or an item number into the search engine at the top If the item you’re seeking is in stock and available for purchase, your search will pull up its product page You can view the item details on the product page, add it to your cart and proceed to checkout You can also browse through the drop-down menu of departments on the
- Give Us a Call - Costco Customer Service
Give Us a Call Costco com Online Orders 1-800-955-2292 *including orders delivered by Costco Logistics Phone Hours: Mon - Fri: 5am - 8pm PT Sat - Sun: 5am - 7pm PT December 24, 2025 (Christmas Eve): 5am - 3pm PT December 25, 2025 (Christmas Day): Closed December 31, 2025 (New Year's Eve): 5am - 3pm PT January 1, 2026 (New Year's Day): Closed
- How do I find Costco member-only savings online?
How do I find Costco member-only savings online? To search for specific Costco member-only savings items online, head over to Costco com and enter either the product name or item number into the search engine If the product doesn’t come up in search, that means the product is currently unavailable for purchase on Costco com
- Contact Us - Costco Customer Service
Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
- Return or Replace your Costco. com Online Order
We offer two convenient options to return an online purchase: Return to Warehouse: For an immediate refund, including shipping and handling fees, return your purchase to any Costco warehouse To find your nearest location, please visit our warehouse locator Accepted payment methods differ online and in the warehouse
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