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- Contact Center Pricing | Microsoft Dynamics 365
Explore pricing and plan options for a contact center solution that’s powered by Microsoft Copilot and tailored to your needs Transform service across channels with an AI-first solution that works with existing CRMs Transform customer engagement across digital and voice channels with an all-in-one solution
- Dynamics 365 Contact Center | Microsoft Learn
Learn about the suite of capabilities that Dynamics 365 Contact Center provides, and make sure that your business delivers the best contact center experience to your customers Discover how to make the most of Dynamics 365 Contact Center with training, docs, and videos covering product capabilities and how-to articles
- Microsoft Dynamics 365 Contact Center Journey – Full Implementation
Microsoft Dynamics 365 Contact Center is designed to revolutionize your customer and agent experiences through cutting-edge AI technology, Copilot Our strategic pathway empowers your organization to fully harness the potential of a modernized contact center, infused with AI capabilities, regardless of where you are on your journey
- Microsoft Dynamics 365 Customer Service Premium | ctm Information . . .
New Commerce Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution—all powered by generative AI This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center
- Microsoft Dynamics 365 Contact Center: AI-Enhanced Customer Service
Effective July 1, 2024, Microsoft Dynamics 365 Contact Center, a Copilot-powered Contact Center as a Service (CCaaS) solution, is available It is licensed either 1) as a a standalone solution, or 2) as part of a new offering called Customer Service Premium
- Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact . . .
Key Dynamics 365 Contact Center capabilities include: Next-generation self-service: With sophisticated pre-integrated Copilots for digital and voice channels that drive context-aware, personalized conversations, contact centers can deploy rich self-service experiences
- Sample library for Customer Service - Dynamics 365 | Microsoft Learn
To identify a customer in the contact center, you might have to apply custom search criteria, based on the information that the customer provides This approach will help you quickly and efficiently find the customer's profile and access their records
- Pricing | Microsoft Dynamics 365
Learn how to license Dynamics 365 business applications with these resources Available M-F 6 AM to 3 PM PT Explore tailored CRM and ERP pricing options for Microsoft Dynamics 365 Find flexible plans for AI-powered business solutions to drive growth
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