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- Close your account - AOL Help
Visit your MyAccount page to cancel paid services and pay account balances • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username
- Cancel or reactivate your AOL account
Canceling your paid plan and changing to the free AOL plan gives you continued access to your AOL email and allows you to sign in to other AOL websites Go to MySubscriptions Click Manage next to the plan you'd like to cancel Click Cancel At the bottom of the page, click Cancel My Billing Select a reason for canceling from the drop-down menu
- Change your AOL account to a free plan
It will offer you the option of changing to a lower-priced plan rather than canceling your account If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing Select a reason for canceling from the drop-down menu and then click Cancel subscription
- Account Management - AOL Help
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more Delete an account that you're no longer using Find out how to permanently terminate your account and what you need to do beforehand Account Management · Mar 24, 2025 Add, edit, or delete a payment
- Reasons AOL deactivates or deletes an account
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances If this happens, you can create a new AOL account However, your old username won't be available for you to use again The following actions can result in an account being deleted: • You requested your account be deleted
- Cancel AOL MyBenefits MyPrivacy or MyReputationDiscovery subscription
Click Cancel Review the confirmation page Either change to a lower price plan or cancel the account Click Cancel My Billing Select a reason for canceling from the drop-down menu Click Cancel My Billing You'll receive an email that confirms your service has been canceled It may take a few hours to complete the cancellation process
- Get help with your AOL billing questions
You must cancel all AOL services in order to stop billing Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account • AOL reserves the right to charge and collect any taxes fees, surcharges or costs incurred before your cancellation takes
- Options available if an AOL account owner passes away
To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States; A copy of the requester's government-issued ID; and; A court order issued in the United States that satisfies AOL's requirements AOL will provide you the required language for the court
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